Shipping policy

      Last Updated: October 8, 2026
      At Mivealle, we strive to deliver your orders quickly and reliably. Please review our shipping details below.

      1. Order Processing

      • All orders are processed within 1–3 business days from the date of purchase, excluding weekends and public holidays.

      • During high-volume periods, such as holidays or special promotions, processing may take up to 5 business days.

      • Once your order is processed, you will receive a confirmation email with a tracking number to monitor your shipment.

      2. Standard Shipping

      • Delivery time is calculated from the date your order is shipped, not the date it is placed. Estimated timeframes are as follows:

        International Orders: Delivery usually takes 10–15 business days after shipment.

        Please note that shipping times may vary slightly depending on your location, customs clearance, and carrier handling. While we work closely with reliable logistics partners, occasional delays due to weather, holidays, or customs inspections may occur.

      3. Delays & Exceptions

      • Shipping times are estimates and may be affected by weather, carrier delays, or high order volume (such as holidays).

      • If you encounter any issues with tracking or delivery, please contact our customer service team for assistance.

      4. Contact Us

      If you have questions about your shipment, please contact our customer service team:

      Company Name: Henan Wen'erman Technology Co., Ltd.

      Address: Unit 6, 2nd Floor, Building 1, Zhengyan Shiji Huacheng, Taishan Road, Dongdian Township, Sui County, Shangqiu City, Henan Province
      Email:contact@Mivealle.com

      Phone:+86 17881417762